Q: Is Wyze Cam Pan v4 wireless?
A: Wyze Cam Pan v4 is not battery-powered; it runs on a 1.8 m (6 ft) USB-A to USB-C cable and connects via Wifi.
Q: What is the resolution of Wyze Cam Pan v4?
A: You asked, we answered: 4K Ultra HD (3840 x 2160).
Q: If I turn off Privacy Mode, will my camera go back to where it was?
A: The entire camera rotates, and the top lens points down. When it turns off, the entire camera rotates back to its original position.
Q: What is the frame rate of Wyze Cam Pan v4?
A: Day: 20 FPS + 10 FPS for low light; Night: 15 FPS.
Q: Can I use Wyze Cam Pan v4 outdoors?
A: Yes, Wyze Cam Pan v4 is IP65-rated and can be used both indoors and outdoors. Just be sure to cover the SD card slot to avoid water damage. Wyze Cam Universal Outdoor Power Adapter (sold separately; coming soon) is required for outdoor use.
Q: Is the included USB-A to USB-C cable and the adapter waterproof?
A: No, the included power cable is not outdoor-rated or waterproof, and it is not intended for outdoor use. To use your Wyze Cam Pan v4 outdoors, you'll need a Wyze Cam Universal Power Adapter (sold separately; coming soon).
Q: Does Wyze Cam Pan v4 support 5 GHz?
A: Yes, Wyze Cam Pan v4 supports both 2.4 GHz and 5 GHz networks.
Q: Is Wyze Cam Pan v4 compatible with Wyze Web View?
A: Yes, Wyze Cam Pan v4 supports Wyze Web View. (Requires a subscription to Cam Plus, Cam Unlimited, or Cam Unlimited Pro)
Q: Does Wyze Cam Pan v4 work with Wyze Lamp Socket or Wyze Lamp Socket v2?
A: Wyze Cam Pan v4 is compatible with Wyze Lamp Socket v2, not v1.
Q: How do I turn on Color Night Vision?
A: Wyze Cam Pan v4 is equipped with a starlight sensor that allows the camera to see in full color at night. To use it, turn off Night Vision in the Wyze app in low light conditions.
Q: Why does the top of my Wyze Cam Pan v4 feel warm during use?
A: It’s normal for the top of your Wyze Cam Pan v4 to feel warm to the touch while it’s operating. The internal components are working as intended! For safe handling, especially when moving the device, please hold it from the camera’s base.