We provide a return label, you pack, and drop off.
Hassle-free returns. It's that easy with Wyze.
What are the steps?
1. Fill out the returns form
Be sure to have your order code and the email account you bought with.
HINT: It should look like CA-######.
2. Select eligible return items
View your order and select what you want to return. Remember to select a reason and quantity for your return too!
3. Send us your product
Print out your shipping label, place your return product(s) into a box, and send it our way. Done!
What we'll take ✅
Eligible items bought on ca.wyze.com within the last 30 days.
Please don't send us your product without submitting a return request in our returns form first.
What we won't take ❌
- Final sale items
- Refurbished items
- Service plans (Learn more)
- Items outside of the return period
- Items bought from retail partners