We provide a return label, you pack, and drop off.

Hassle-free returns. It's that easy with Wyze.

What are the steps?

Don't worry. It's easy.

  • 1. Fill out the returns form

    Be sure to have your order code and the email account you bought with.
    HINT: It should look like CA-######.

  • 2. Select eligible return items

    View your order and select what you want to return. Remember to select a reason and quantity for your return too!

  • 3. Send us your product

    Print out your shipping label, place your return product(s) into a box, and send it our way. Done!
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  • What we'll take ✅

    Eligible items bought on ca.wyze.com within the last 30 days.

    Please don't send us your product without submitting a return request in our returns form first.

  • What we won't take ❌

    - Final sale items

    - Refurbished items

    - Service plans (Learn more)

    - Items outside of the return period

    - Items bought from retail partners

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Refund Policy