Q: Do you need a base station for it to work?
A: No, you can set up your camera directly on your 2.4 Ghz or 5 GHz home Wi-Fi network and start using your camera in minutes.
Q: Does it work with the Wyze Base Station?
A: No, it’s not compatible with Wyze Base Station.
Q: How long will the battery last?
A: With normal use, the Battery Cam Pro’s battery should last up to 6 months before recharging. Alternatively, you can purchase additional batteries to swap them out as needed.
Q: What are the mounting options?
A: You can use the provided standard 1/4”-20 metal wall mount or purchase our longer universal metal mount accessory for ceiling mounting. It's not compatible with the Wyze Cam Outdoor magnetic base mount.
Q: Will I be able to continuously record to a micro SD card like with Wyze Cam v3?
A: No, it doesn't support continuous recording to micro SD cards.
Q: How long does it take to charge the camera battery from 0% to 100%?
A: It takes approximately 9 hours to fully charge the battery.
Q: How long does it take to charge the camera battery from 0% to 100% using the Wyze Charging Dock?
A: It takes approximately 8 hours and 30 minutes to fully charge the battery.
Q: Can I use the camera while it’s charging?
A: Yes, you can use the camera normally while it's charging.
Q: Will there be a solar panel option?
A: Yes, you can purchase the Wyze Solar Panel with an included USB-C adapter cable. Alternatively, you can purchase a USB-C cable if you bought the original solar panel.
Q: What if someone steals my camera?
A: You will not lose all of your recorded videos if someone steals your camera. You can use the footage as evidence when filing a police report.
Q: Is Wyze Battery Cam Pro compatible with Wyze Web View?
A: Yes it is.
Q: Is Wyze Removable Battery Pack accessory the same as the battery pack included in the box for Wyze Battery Cam Pro? If so, is the battery capacity specification for this 6200 mhA?
A: Yes, it is the same battery pack with 6200mhA capacity.
Q: Can I use a microSD card with Wyze Battery Cam Pro?
A: While continuous or motion-only local recording won’t be available on Wyze Battery Cam Pro at launch, those features are coming soon. Wyze Battery Cam Pro is compatible with microSD cards in the following sizes and formats: 8 GB, 16 GB, and 32 GB microSD cards in FAT32 format; Up to 256 GB microSD cards in exFAT format
Q: Is Wyze Battery Cam Pro waterproof?
A: Wyze Battery Cam Pro is not completely waterproof - it won’t work underwater! But it is IP65 weather resistant. This means that it’ll keep doing its job in sunshine, snow, or a summer storm.
Q: What is the range of motion detection?
A: Wyze Battery Cam Pro can detect motion up to 30 feet away. Refine the range further with a customized detection zone or adjust the detection sensitivity.
Q: Can I use this camera indoors?
A: Yes, you can use this camera both outdoors and indoors.
